Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
Respond to inquiries from schools and educators promptly via email, phone and text
Manage and maintain the support inbox to ensure all queries are handled efficiently
Identify trends in queries and recommend process improvements to enhance the school and educator journey
Zen Educate is a technology company with an online platform that helps match schools with teaching staff. By leveraging technology, their smart algorithms can match teachers to the perfect school and help schools find great teachers. They care about the teachers as much as they care about the schools.
Answering questions related to HealthCheck360 products, services, and programs through phone, email and chat
Assisting with tasks such as processing Physician’s Screening Forms and participant outreaches
Providing feedback and solutions to improve efficiencies and the participant experience
Cottingham and Butler’s Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity. They provide onsite biometric screenings, technology and programming, risk-specific targeted communications, and behavior change programs.
Own the customer experience as you provide quality product and technical solutions to help customers realize their goals utilizing our products and services
Develop, demonstrate and maintain technical skills to troubleshoot issues, create test scenarios and investigate software issues based on customer product use
Foster teamwork and collaboration across all teams to continually innovate product and enhance efficiency
Granicus builds, implements, and maintains technology that is transforming the Govtech industry by bringing governments and its constituents together. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network.
Quickly respond to Houzz professionals via our inbound phone line or case rotation as a member of our pooled support team, while providing superior customer service
Answer software questions on program performance and functionality and be the first line of defense for Houzz Pro membership questions.
Refer professionals to our Growth and Upsell teams to upgrade their services and train professionals on the software through Zoom meetings to help them deeply engage.
Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. It is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.
Handles customer calls/correspondence for service, scheduling, and billing inquiries.
Cultivates and maintains ongoing customer relationships.
Communicates with branch personnel to resolve service and scheduling issues.
Terminix has been an industry leader in pest control since 1927. They offer insulation services, wildlife control and many specialized services to help protect your home.
Responds to telephone inquiries promptly, professionally, and efficiently to provide resolution.
Analyzes provider questions to determine best use of resources to resolve the situation.
Empower AI provides federal agency leaders with tools to elevate their workforce's potential for transformation. They leverage three decades of experience solving complex challenges in Health, Defense, and Civilian missions and are headquartered in Reston, VA.
Accurately process exception transactions according to company policy.
Maintain up-to-date knowledge of automated parking equipment and software.
Deliver high-quality customer interactions and resolve escalated concerns.
ParkX, assists the team with the operation of complex parking sites. They value collaboration and career growth, offering opportunities for advancement within their expanding portfolio.
Own all patient communication, including outreach, engagement, data entry into internal and external systems, scheduling, appointment coordination, pre-authorizations, and billing follow-up
Schedule virtual visits and outpatient procedures (such as stress tests, echocardiograms, and cardiac calcium scoring) with both Heartbeat and third parties
Follow up with patients via email, phone, and/or text to drive patient engagement
Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care. They leverage real-time data and AI-powered insights, empowering providers and patients with personalized treatment plans.
Provide exceptional customer service and act as a brand ambassador.
Support all aspects related to the customer's digital sports platforms via chat, SMS, email/web-form, social, voice and self-service.
Create best-in-class experiences for all fans that contact, demonstrating patience and acknowledging customer problems and issues.
Sutherland is a digital transformation company that has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands, helping them to better support and serve their customers. They are innovative and passionate about customer success.