Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. Provide personalized travel recommendations using our trusted supplier network. Manage client relationships, ensuring seamless communication and top-notch customer service.
Serves as the first connection between Intermountain and patients, focusing on customer satisfaction. Ensures a superior customer experience by resolving patient needs related to patient intake and care. Schedules appointments, register patients, and obtain necessary information and payments.
As Customer Care Expert, provide care to users through calls, chats, and email, understanding each user’s business goals and guiding them through their journey. Help them solve problems, exposing ways to achieve their goals and develop positive customer relations. Analyze user behavior to determine effect on user satisfaction and work with all other departments to improve user experience.
Provide care to users through calls, chats and email. Get to know each user’s business goals, uncover their needs and help guide them through their journey. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction.